AlltagimDetail
Everyday life in detail - handmade favorite pieces
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Shop policies
Last updated on
May 19, 2022
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Hello and welcome.
Below are my terms and conditions.
Below are my terms and conditions.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Payment
The prices are generally exclusive of shipping costs. All prices shown do not include VAT in accordance with § 19 (1) UStG.
The purchase price is due immediately with the order. The item remains the property of the seller until full payment has been made.
Unless otherwise agreed, the amount to be paid by the customer must be paid to the seller within seven days of purchase. After expiry of this payment period, the customer shall be in default of payment. Default of payment does not occur if the customer is not responsible for the characteristics giving rise to the delay.
If no payment has been made after 14 days, the seller reserves the right to cancel the sale and sell the item elsewhere.
The customer can make the payment by PayPal, against advance payment (bank transfer) or by cash on delivery. The customer will receive the seller's bank details after completion of the order.
Set-off rights of the customer are excluded, unless the claim against the seller is undisputed or legally established.
The assignment or pledging of claims or rights existing by the customer against the seller is excluded without the consent of the seller, unless the customer proves a legitimate interest in the assignment or pledging.
The ordered goods will only be shipped after the full amount has been credited to the seller's account.
In the case of payment by cash on delivery, the customer shall only pay cash to the post office/parcel service upon delivery of the goods. When paying by cash on delivery, in addition to the shipping fee, there is an additional 2.00 euro transfer fee and 2.00 euro cash on delivery fee, which are borne by the customer.
Please keep in mind that online transfers also have a duration of up to 3 days, paper transfers take about 5 working days (and longer).
For international customers:
In individual cases, further costs are incurred, such as .B bank charges, other taxes and/or duties, for example in the form of customs duties. Any costs incurred shall be borne by the customer.
The prices are generally exclusive of shipping costs. All prices shown do not include VAT in accordance with § 19 (1) UStG.
The purchase price is due immediately with the order. The item remains the property of the seller until full payment has been made.
Unless otherwise agreed, the amount to be paid by the customer must be paid to the seller within seven days of purchase. After expiry of this payment period, the customer shall be in default of payment. Default of payment does not occur if the customer is not responsible for the characteristics giving rise to the delay.
If no payment has been made after 14 days, the seller reserves the right to cancel the sale and sell the item elsewhere.
The customer can make the payment by PayPal, against advance payment (bank transfer) or by cash on delivery. The customer will receive the seller's bank details after completion of the order.
Set-off rights of the customer are excluded, unless the claim against the seller is undisputed or legally established.
The assignment or pledging of claims or rights existing by the customer against the seller is excluded without the consent of the seller, unless the customer proves a legitimate interest in the assignment or pledging.
The ordered goods will only be shipped after the full amount has been credited to the seller's account.
In the case of payment by cash on delivery, the customer shall only pay cash to the post office/parcel service upon delivery of the goods. When paying by cash on delivery, in addition to the shipping fee, there is an additional 2.00 euro transfer fee and 2.00 euro cash on delivery fee, which are borne by the customer.
Please keep in mind that online transfers also have a duration of up to 3 days, paper transfers take about 5 working days (and longer).
For international customers:
In individual cases, further costs are incurred, such as .B bank charges, other taxes and/or duties, for example in the form of customs duties. Any costs incurred shall be borne by the customer.
Shipping
Dispatch
We want to make sure that you have your order in your hands quickly and on time. We also ship small-priced items exclusively insured and with proof of shipment.
You will receive a shipping confirmation with your tracking number.
Delivery time: 2-3 working days national, 2-4 working days international
Postage costs will be recalculated in the case of collective orders in favor of the buyer.
They include postage and packaging costs.
If the seller is unable to deliver the ordered goods through no fault of its own, the seller is entitled to withdraw from the contract with the customer.
In this case, the customer will be informed immediately that the ordered product is not available. The legal claims of the customer remain unaffected.
We ship exclusively to the following EU countries:
Belgium, Luxembourg, Holland, Austria, Great Britain, Italy, Spain, Denmark, Ireland, Portugal, Finland, Sweden, Poland.
We want to make sure that you have your order in your hands quickly and on time. We also ship small-priced items exclusively insured and with proof of shipment.
You will receive a shipping confirmation with your tracking number.
Delivery time: 2-3 working days national, 2-4 working days international
Postage costs will be recalculated in the case of collective orders in favor of the buyer.
They include postage and packaging costs.
If the seller is unable to deliver the ordered goods through no fault of its own, the seller is entitled to withdraw from the contract with the customer.
In this case, the customer will be informed immediately that the ordered product is not available. The legal claims of the customer remain unaffected.
We ship exclusively to the following EU countries:
Belgium, Luxembourg, Holland, Austria, Great Britain, Italy, Spain, Denmark, Ireland, Portugal, Finland, Sweden, Poland.
Additional policies and FAQs
TERMS
The following General Terms and Conditions (GTC) in the version valid by the Seller at the time of the order | Everyday life in detail|, Dipl.-Ing. Kirsten Schenk (hereinafter referred to as "Seller"), apply to all sales, deliveries and services of the Seller that the Customer purchases from the Seller via the Etsy website. Deviating terms and conditions of the buyer are not recognized, unless | Everyday life in detail| expressly agrees to this in writing.
Copyright
All products and works offered as well as images, texts, graphics, animation files and scripts in the online shop are subject to copyright protection and may not be copied, reproduced or published in whole or in part without the express consent of the seller.
Product description, screen display
The images used to describe the goods are sample photos. These do not always represent the article lifelike, but serve as an illustration.
Depending on the screen used, colors and sizes in particular can be displayed differently. The description of the respective article is decisive.
Slight deviations from the screen display are also due to the individual production and no reason for complaint.
If there is reason to complain, I will of course immediately try to remedy the problem as far as possible.
Checkout
Our offers are subject to change and non-binding. The contract between the Purchaser and the Seller shall only be concluded by an order placed by the Purchaser and its acceptance by the Seller.
The conclusion of the contract for the Dawanda website is governed by § 7 of the General Terms and Conditions of Dawanda for the use of the Dawanda websites. The customer can correct his entries before placing his order using the technical means provided by Dawanda. The corrections can be made using the usual keyboard and mouse functions.
The purchase process and contact take place by e-mail and automated purchase processing. The customer must ensure that the e-mail address provided by him for the purchase process is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or its purchase processing service providers for purchase processing can be delivered.
Reservation of availability
Our order confirmations are always subject to availability. The products for sale are generally produced in limited editions. In individual cases, it may happen that a product is not yet or no longer available at the time of ordering. If this is the case, we reserve the right not to deliver the goods. The customer will be informed of this immediately.
Obligations of the customer, responsibility for content
If the customer transmits his own content (logos, images, texts) to the seller, the customer assures that he has the right to use the content used. In particular, the customer shall ensure that no rights of third parties are infringed by his transmitted content, in particular copyright, trademark and personality rights as well as rights of a competition law nature.
Indemnification
The customer shall fully indemnify the seller in the event that the seller is claimed by third parties, for example due to the infringement of its rights (e.B copyright, trademark, personality rights), including the costs of legal defense.
The seller is not liable for content on external websites to which the seller sets a link.
Order process and delivery times
If you order an individualized item, you have the option to leave a comment on your order during the ordering process (at checkout). Please enter your personalization wishes there.
-> desired text, motif selection, color selection, etc.
-> e-mail address for proofing
Please allow a total production time of 8-9 working days (from receipt of payment).
If the ordered item is a product to be processed graphically, you will receive a proof before completion (usually within 5-6 working days).
You have the option of expressing change requests (such as .B a different motif or color). Up to 3 proofs are included.
Please check the text of the draft for correctness. Overlooked errors are at the expense of the customer.
Please let us know your approval in writing.
After receiving approval and payment, your personal items are usually ready for shipment after 5-6 working days (Mo.-Fr.) and will then be handed over for shipping.
Non-personalized items are usually ready for shipment within 5-6 working days (Mo.-Fr.) from receipt of payment and are then handed over to shipping.
Deviating delivery times are expressly stated in the product description.
Claims for defects, warranty
If there is a defect in the purchased item, the customer may first demand removal of the defect or subsequent performance from the seller. If the supplementary performance fails, the customer can withdraw from the contract, reduce the purchase price or claim damages. Withdrawal is excluded if the defect is insignificant.
Unless otherwise stated below, further claims of the customer are excluded.
The seller is not liable for damage that has not occurred to the delivery item itself; in particular, it shall not be liable for loss of profit or for other financial losses of the customer. Insofar as the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
The above limitation of liability does not apply if the cause of the damage is based on intent or gross negligence or fraudulent misrepresentation or if there is personal injury. Furthermore, it does not apply if the damages have arisen due to the lack of a quality that the seller has guaranteed, as well as in the event that the customer asserts claims under §§ 1, 4 Product Liability Act.
If the seller negligently violates an essential contractual obligation, the obligation to pay compensation for property damage is limited to the typically occurring damage.
Privacy
The seller observes the provisions of the Federal Data Protection Act, the Telemedia Act and, if applicable, other applicable data protection regulations.
The buyer's inventory data will be used exclusively for the processing and execution of the order/contract.
All customer data will be stored and processed by the seller in compliance with the relevant provisions of the Federal Data Protection Act and the Telemedia Act.
The Seller does not pass on the personal data, including the address and e-mail address of the Buyer, to third parties. Excluded from this are the service partners of the seller who require the transmission of data for order processing (e.B. the shipping company commissioned with the delivery and the bank commissioned with the payment processing). In these cases, however, the scope of the transmitted data is limited to the necessary minimum.
Applicable law
All legal relationships between the parties shall be governed by the law of the Federal Republic of Germany to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of the seller. The same applies if the customer does not have a general place of jurisdiction in Germany or the EU or if his place of residence or habitual residence is not known at the time the action is brought. The right to appeal to the court at another statutory place of jurisdiction remains unaffected by this.
The contract language is German.
Place of performance and jurisdiction
The place of performance for all obligations arising from the contractual relationship is Dortmund. With regard to merchants and legal entities under public law, the place of jurisdiction is Dortmund as agreed.
Final provisions
Should one or more provisions of these GTC be invalid, this shall not entail the invalidity of the entire contract. The invalid provision shall be replaced by the relevant statutory provision.
The following General Terms and Conditions (GTC) in the version valid by the Seller at the time of the order | Everyday life in detail|, Dipl.-Ing. Kirsten Schenk (hereinafter referred to as "Seller"), apply to all sales, deliveries and services of the Seller that the Customer purchases from the Seller via the Etsy website. Deviating terms and conditions of the buyer are not recognized, unless | Everyday life in detail| expressly agrees to this in writing.
Copyright
All products and works offered as well as images, texts, graphics, animation files and scripts in the online shop are subject to copyright protection and may not be copied, reproduced or published in whole or in part without the express consent of the seller.
Product description, screen display
The images used to describe the goods are sample photos. These do not always represent the article lifelike, but serve as an illustration.
Depending on the screen used, colors and sizes in particular can be displayed differently. The description of the respective article is decisive.
Slight deviations from the screen display are also due to the individual production and no reason for complaint.
If there is reason to complain, I will of course immediately try to remedy the problem as far as possible.
Checkout
Our offers are subject to change and non-binding. The contract between the Purchaser and the Seller shall only be concluded by an order placed by the Purchaser and its acceptance by the Seller.
The conclusion of the contract for the Dawanda website is governed by § 7 of the General Terms and Conditions of Dawanda for the use of the Dawanda websites. The customer can correct his entries before placing his order using the technical means provided by Dawanda. The corrections can be made using the usual keyboard and mouse functions.
The purchase process and contact take place by e-mail and automated purchase processing. The customer must ensure that the e-mail address provided by him for the purchase process is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or its purchase processing service providers for purchase processing can be delivered.
Reservation of availability
Our order confirmations are always subject to availability. The products for sale are generally produced in limited editions. In individual cases, it may happen that a product is not yet or no longer available at the time of ordering. If this is the case, we reserve the right not to deliver the goods. The customer will be informed of this immediately.
Obligations of the customer, responsibility for content
If the customer transmits his own content (logos, images, texts) to the seller, the customer assures that he has the right to use the content used. In particular, the customer shall ensure that no rights of third parties are infringed by his transmitted content, in particular copyright, trademark and personality rights as well as rights of a competition law nature.
Indemnification
The customer shall fully indemnify the seller in the event that the seller is claimed by third parties, for example due to the infringement of its rights (e.B copyright, trademark, personality rights), including the costs of legal defense.
The seller is not liable for content on external websites to which the seller sets a link.
Order process and delivery times
If you order an individualized item, you have the option to leave a comment on your order during the ordering process (at checkout). Please enter your personalization wishes there.
-> desired text, motif selection, color selection, etc.
-> e-mail address for proofing
Please allow a total production time of 8-9 working days (from receipt of payment).
If the ordered item is a product to be processed graphically, you will receive a proof before completion (usually within 5-6 working days).
You have the option of expressing change requests (such as .B a different motif or color). Up to 3 proofs are included.
Please check the text of the draft for correctness. Overlooked errors are at the expense of the customer.
Please let us know your approval in writing.
After receiving approval and payment, your personal items are usually ready for shipment after 5-6 working days (Mo.-Fr.) and will then be handed over for shipping.
Non-personalized items are usually ready for shipment within 5-6 working days (Mo.-Fr.) from receipt of payment and are then handed over to shipping.
Deviating delivery times are expressly stated in the product description.
Claims for defects, warranty
If there is a defect in the purchased item, the customer may first demand removal of the defect or subsequent performance from the seller. If the supplementary performance fails, the customer can withdraw from the contract, reduce the purchase price or claim damages. Withdrawal is excluded if the defect is insignificant.
Unless otherwise stated below, further claims of the customer are excluded.
The seller is not liable for damage that has not occurred to the delivery item itself; in particular, it shall not be liable for loss of profit or for other financial losses of the customer. Insofar as the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
The above limitation of liability does not apply if the cause of the damage is based on intent or gross negligence or fraudulent misrepresentation or if there is personal injury. Furthermore, it does not apply if the damages have arisen due to the lack of a quality that the seller has guaranteed, as well as in the event that the customer asserts claims under §§ 1, 4 Product Liability Act.
If the seller negligently violates an essential contractual obligation, the obligation to pay compensation for property damage is limited to the typically occurring damage.
Privacy
The seller observes the provisions of the Federal Data Protection Act, the Telemedia Act and, if applicable, other applicable data protection regulations.
The buyer's inventory data will be used exclusively for the processing and execution of the order/contract.
All customer data will be stored and processed by the seller in compliance with the relevant provisions of the Federal Data Protection Act and the Telemedia Act.
The Seller does not pass on the personal data, including the address and e-mail address of the Buyer, to third parties. Excluded from this are the service partners of the seller who require the transmission of data for order processing (e.B. the shipping company commissioned with the delivery and the bank commissioned with the payment processing). In these cases, however, the scope of the transmitted data is limited to the necessary minimum.
Applicable law
All legal relationships between the parties shall be governed by the law of the Federal Republic of Germany to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of the seller. The same applies if the customer does not have a general place of jurisdiction in Germany or the EU or if his place of residence or habitual residence is not known at the time the action is brought. The right to appeal to the court at another statutory place of jurisdiction remains unaffected by this.
The contract language is German.
Place of performance and jurisdiction
The place of performance for all obligations arising from the contractual relationship is Dortmund. With regard to merchants and legal entities under public law, the place of jurisdiction is Dortmund as agreed.
Final provisions
Should one or more provisions of these GTC be invalid, this shall not entail the invalidity of the entire contract. The invalid provision shall be replaced by the relevant statutory provision.